Orders & Payment
How does Nano Singapore's subscription plan works?
1. What is subscription? When you choose to subscribe to an item, you would be automatically placing an order every 30 days. The subscribed item(s) will be automatically send to you and you would also enjoy a Lowest Price Guarantee. 2. If I ...
How do I use a promo code?
How to Use Promo Code / Voucher Code a) Go to your shopping cart icon and click check out but first, you MUST log in to your account. Please see below. b) To apply or use the promo code for a purchase. Step 1: Copy the promo code Step 2: Paste the ...
Can I make a change to my order after placing it?
We work hard to dispatch all orders as quickly as possible, so your order may already be on its way to you. As a result, we recommend double-checking your order at checkout. However, you can still reach out to our support team ...
What is the status of my order?
Once your order has been successfully placed, we’ll send you an order confirmation email with your order details. When your order ships, you’ll then receive a shipping confirmation email with tracking information. Orders from our website are ...
My order has been shipped. Can I change or cancel my order?
Unfortunately, we’re unable to cancel your order once it ships.
What are my payment options?
We accept all major credit and debit cards, including Visa ,Mastercard and Amex. Additionally, we accept payment via PayNow and also offer installment options through Grab PayLater. You can select your preferred payment method at checkout.