My delivery address is an access-required property, do I need to make any special arrangements? (Condominium, Office Buildings, etc.)

My delivery address is an access-required property, do I need to make any special arrangements? (Condominium, Office Buildings, etc.)

If your home or office requires special permission to access, please inform your building management beforehand to make the necessary arrangements for our delivery personnel to enter and deliver your order.

If you’re unsure of your building requirements, do check with your building management before placing your order.

Our courier is unable to ship to P.O Box areas and restricted areas e.g. Changi Airport, Cargo Complex, Alps Avenue, PSA Terminal, Army Camps (CMPB, Gombak Base, Airbase, Naval Base, Police HQ, Prison Complex, Police Coast Guard Base, Woodlands & Tuas Checkpoints, Jurong Island) and island areas e.g. Pulau Ubin
    • Related Articles

    • Can I choose my delivery slot?

      No. Our local courier is unable to provide specific delivery slots.
    • Can I make a change to my order after placing it?

      We work hard to dispatch all orders as quickly as possible, so your order may already be on its way to you. As a result, we recommend double-checking your order at checkout. However, you can still reach out to our support team ...
    • How does Nano Singapore's subscription plan works?

      1. What is subscription? When you choose to subscribe to an item, you would be automatically placing an order every 30 days. The subscribed item(s) will be automatically send to you and you would also enjoy a Lowest Price Guarantee. 2. If I ...
    • Where can I purchase Nano Singapore's products?

      We sell globally directly at https://nanosingaporeshop.com/ You can also find Nano Singapore on various marketplaces listed here . If you are based overseas, please note that different countries may have different import restrictions, you would need ...
    • How will my order be delivered?

      We'll send your order directly to your home using a local courier service. It might take up to 48 hours before the tracking code is activated and you can start tracking your order. If you bought something from TikTok, Shopee, Lazada, or Guardian, ...