Can I choose my delivery slot?
No. Our local courier is unable to provide specific delivery slots.
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My delivery address is an access-required property, do I need to make any special arrangements? (Condominium, Office Buildings, etc.)
If your home or office requires special permission to access, please inform your building management beforehand to make the necessary arrangements for our delivery personnel to enter and deliver your order. If you’re unsure of your building ...
How does Nano Singapore's subscription plan works?
1. What is subscription? When you choose to subscribe to an item, you would be automatically placing an order every 30 days. The subscribed item(s) will be automatically send to you and you would also enjoy a Lowest Price Guarantee. 2. If I ...
How will my order be delivered?
We'll send your order directly to your home using a local courier service. It might take up to 48 hours before the tracking code is activated and you can start tracking your order. If you bought something from TikTok, Shopee, Lazada, or Guardian, ...
How do I redeem points and use the voucher?
1. How to Access Rewards Program, Redeem Rewards and Use the Promo Code. A) To check your points, you MUST log in to be able to view your Reward Points. B) To redeem your rewards and use the voucher for a purchase. Step 1: Go to Redeem Points. Step ...